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HoursBack
Post-assessment upgrades

The build menu.

Every engagement below starts with a HoursBack Assessment. Your report identifies which opportunities are worth building — these packages are how we scope, build, and hand them over.

Priced by complexity, not by agent count. Exact scope confirmed at a free scoping call.

At a glance

TierPriceAgentsIntegrationsSupportTimeline
Implementation Kickstart£349Uses your existing toolsNoneSession onlySame week as report
Agent Build — Single£2,5001 agentUp to 230 days1-2 weeks
Agent Build — Suite£4,5002-3 agentsUp to 430 days2-3 weeks
Agent Build — Connected£6,5002-3 agentsUp to 6 (incl. automation backbone)30 days3-4 weeks
Workflow Transformation£9,0002-4 agentsUnlimited (within agreed scope)60 days4-6 weeks

Full package detail

Everything included, everything excluded, and the signal from your report that points you toward each tier.

Implementation Kickstart

You've received your report and want hands-on help getting the highest-ROI items working — rather than attempting it alone.

£349

Same week as report

AgentsUses your existing toolsIntegrationsNoneSupportSession only

What’s included

  • One 90-minute screen-share session with David
  • Session covers the top 2-3 quick wins from your report
  • Each item set up and tested live so you leave with working tools
  • Written summary email of what was configured and next steps

What’s not included

  • Custom agent builds (agents require Agent Build tier)
  • Ongoing support beyond the session
  • Follow-on sessions or changes after the call

When to choose this tier

Best sold at report delivery. Good fit when quick wins are prompt or template-based, and you're comfortable managing tools once set up.

Agent Build — Single

Your report identified one high-ROI agent opportunity and you want it built and handed over rather than attempting it yourself.

£2,500

1-2 weeks

Agents1 agentIntegrationsUp to 2Support30 days

What’s included

  • Scoping call (30 min) to confirm requirements, inputs/outputs, and access
  • Design and build of one custom AI agent (Claude Projects, Custom GPT, or equivalent)
  • Up to 2 tool integrations (e.g. Google Drive, email, CRM — via native connector or simple API)
  • Internal testing and iteration until the agent performs reliably
  • Written runbook: what it does, how to use it, how to update it, what to do if it breaks
  • Handover session (30 min) — walk-through of the agent live
  • 30-day support window for bugs and questions after handover

What’s not included

  • More than one agent (additional agents require Suite or higher)
  • Automation triggers (client activates agent manually; automatic triggers require Connected)
  • Ongoing maintenance after the 30-day window

When to choose this tier

Good fit for: quote-checking agent, meeting summary tool, customer comms drafter, knowledge base assistant. One opportunity is clearly higher-priority than the rest.

Agent Build — Suite

Your report identified 2-3 connected agent opportunities that work better as a coordinated set — the output of one feeds the next, or they share a common knowledge base.

£4,500

2-3 weeks

Agents2-3 agentsIntegrationsUp to 4Support30 days

What’s included

  • Scoping call (45 min) to map the agent relationships and agree build order
  • Design and build of 2-3 custom AI agents
  • Shared knowledge base or context layer where agents draw from the same source material
  • Up to 4 tool integrations across all agents
  • Internal testing of each agent individually and as a set
  • Written runbook per agent (what it does, how to use it, how to update it)
  • Handover session (45 min) — walk-through of each agent and the shared context
  • 30-day support window for bugs and questions after handover

What’s not included

  • Automation triggers — agents are activated manually by the client (triggers require Connected)
  • More than 4 integrations across the set
  • Full workflow process redesign (requires Workflow Transformation)

When to choose this tier

Good fit for: sales process agents (research + proposal + follow-up), content production agents (brief + draft + edit), onboarding agents (intake + checklist + comms).

Agent Build — Connected

You want agents embedded into your existing business systems so they fire automatically from real events — not tools you have to remember to open.

£6,500

3-4 weeks

Agents2-3 agentsIntegrationsUp to 6 (incl. automation backbone)Support30 days

What’s included

  • Everything in Suite (2-3 agents, shared context, runbooks, handover)
  • Automation backbone built in Make.com or Zapier connecting agents to existing tools
  • Trigger design: agents activate when something happens (new CRM entry, email received, form submitted, calendar booking)
  • Up to 6 integrations total across agents and automations
  • Automation testing — each trigger tested end-to-end in your real environment
  • Written runbook covering both the agents and the automation flows
  • Handover session (60 min) — walk-through of agents, triggers, and what to do if a trigger breaks
  • 30-day support window

What’s not included

  • More than 6 integrations
  • Full workflow process redesign or team training (requires Workflow Transformation)
  • Maintenance of the automation flows after the 30-day window

When to choose this tier

Good fit for: client onboarding automation, quote-request-to-proposal pipeline, new lead nurture, invoice chasing. Client already uses defined tools and wants agents to run automatically.

Workflow Transformation

One complete business workflow is eating your week and a piecemeal fix won't cut it. The problem is structural — multiple steps, multiple tools, possibly multiple people.

£9,000

4-6 weeks

Agents2-4 agentsIntegrationsUnlimited (within agreed scope)Support60 days

What’s included

  • Discovery session (90 min): map the current workflow end-to-end, identify waste, design the future state
  • Written process map: current state → future state, with specific steps to eliminate or automate
  • Design and build of all agents and automations required to run the redesigned workflow
  • 2-4 agents depending on workflow complexity
  • Full automation backbone in Make.com or Zapier
  • Team training session (90 min) — all relevant staff walked through the new workflow live
  • Written runbook for the entire workflow (not just individual agents)
  • Handover session (60 min) with the founder
  • 60-day support window for bugs, questions, and minor adjustments post-launch

What’s not included

  • Multiple workflow transformations (this engagement covers one end-to-end workflow)
  • Ongoing maintenance or managed service after the 60-day window
  • Staff recruitment, software procurement, or change management beyond the training session

When to choose this tier

Good fit for: client onboarding (intake to first delivery), hiring pipeline, monthly reporting, sales-to-delivery handover. The workflow involves multiple people and more than 4-5 manual steps.

How pricing works

Priced by complexity, not by agent count.

The actual cost of a build scales with how many things we need to connect, how much testing is required, and how much process redesign is involved — not simply how many agents we configure. Pricing by agent count means easy clients overpay and complex clients underpay. These tiers are defined by what the engagement actually involves.

  • Every engagement starts with a free scoping call. The tier in your quote is confirmed there, not assumed from the price list.
  • Scope is fixed at sign-off. No extras billed mid-engagement.
  • All build work happens in our workspace. You never share a login, password, or two-factor code.
  • You receive a portable handover — export files, runbooks, and a walkthrough call. You own the output from day one.

Start with the Assessment.

The build packages are post-assessment upgrades. The Assessment is where we identify which opportunities are worth building and in what order. Book that first, then we scope the build.

Already a client? Email [email protected] to discuss which tier fits your report.